How an escalation plan streamlines incident response and eases the burden of fighting IT fires, freeing teams to focus on high-value projects.

What is a CSP? Learn what a Microsoft Cloud Solution Provider (CSP) does and how a Microsoft CSP can optimize your cloud strategy effectively.

Hiring an IT consulting company? Discover essential tips for working with an IT consultant to ensure your company's tech success. Learn about types, benefits, and what to expect from IT consultants.

Choosing the right MSP is a decision that no business should take lightly. By asking these key questions, you can gain a comprehensive understanding of what your potential Managed IT Services Provider offers and how they align with your business needs.

Cloud-based backup strategies offer many benefits for small businesses who want to be proactive about safeguarding their data efficiently and cost-effectively. In this guide, we’ll dive into how your small business can leverage cloud-based backup solutions to ensure it always remains secure and available.

Municipalities across the globe are embracing digital transformation to make a positive impact on public services, enhance operational efficiency, and foster greater citizen engagement. In this post, we’ll dive into strategies local governments are using to navigate change, showcasing real-life examples of governments driving tangible results.

Explore essential tips for selecting the perfect IT support for small businesses. Understand your needs, compare service models, and choose a provider with the right experience, responsiveness, and focus on cybersecurity and budget.

To ensure a smooth and hassle-free holiday season for both your organization and your customers, it's crucial for your IT team to prepare ahead of time. Here's how you can get started.

For every step IT security takes, cyber criminals are making moves, too. While threats continue to advance in complexity and ingenuity, among these, phishing remains a predominant tactic that tricks even the most cautious of individuals.

Just as we go for regular health check-ups or service our cars to ensure they run smoothly, our IT systems also need consistent check-ups in the form of IT audits. This article delves into the significance of regular IT audits and highlights the risks posed by outdated software and hardware.

If you're a small business, you may have limited resources allocated to IT—meaning every dollar counts, and spending strategically is crucial to optimize your technology utilization and business growth.

More than 85% of Fortune 500 companies are using Azure to run their businesses daily. Find out why by exploring benefits, best practices and implementation strategies for Azure Cloud.

Backup as a Service is a cloud-based solution that allows organizations to back up their critical data to a remote, secure location.

When servers go down, it can be extremely costly to an organization—both on their finances and their reputation. But what is the reasoning behind those losses, and how can we calculate the potential risk?

Over the past few decades, the pace at which technology changes and data proliferates has continued to heighten. As a result, IT teams are challenged to keep up with everyday duties while also leading strategic change initiatives. That’s why many IT teams have turned to outsourcing.

Patch management is an IT function that involves monitoring, identifying, testing and installing patches—a term used to describe system and code updates intended to make improvements or resolve security vulnerabilities and bugs within a software program.

IX Solutions has led the design, migration and implementation of several facets of the City of Kamloops' technology ecosystem—including the modernization of their servers and data centres, software solutions, and their entire hardware fleet.

IT service providers are typically hired to deliver either Managed Services or Professional Services. While the two are closely related, they have some critical differences. Let’s dive in.