DESKTOP PATCHING MANAGED SERVICE

Keep end-user security in check.

Your organization could have thousands of devices to manage—and in today’s world of work, it needs to be done remotely. Because of this, maintaining secure, optimized desktops across the enterprise can be a complex, time-consuming task for your IT team—but it doesn’t have to be. With modern desktop patching services, you can manage your on-premises and remote workforce with predictable updates that maintain compliance, improve security, and limit disruption for your end users.

Our desktop patching system provides a birds-eye view of the devices and software in your network, enabling us to prioritize patches by criticality, automate regular updates, and ensure bug fixes are installed across all of your organization’s devices efficiently.

Man speaking on remote video call about Desktop Patching.

Your Core Benefits

Enhanced Security

Automated patch management quickly addresses vulnerabilities, protecting your devices from potential threats.

End-User Compliance

Our proactive patching approach ensures all devices remain compliant with industry standards and regulations.

IT Efficiency

By handling patching tasks, we free up your IT team to focus on strategic initiatives, boosting overall productivity.

Man sitting at wooden desk looking at a website page about Desktop Patching.

We’ve got your patching covered.

  • We establish clear, detailed patching schedules for all workstations, ensuring updates are applied during optimal windows to minimize disruption.

  • We define a testing group to receive patches before they are rolled out to the majority of devices, ensuring stability and reliability.

  • We configure Intune Update Rings, Feature Rings, and Azure AD groups necessary to deliver efficient and effective patch management services.

  • We regularly identify devices that need attention, ensuring all systems are up-to-date and secure.

  • Our monthly health checks include a thorough review of device compliance, identifying and addressing any potential issues proactively.

  • We keep you informed every step of the way, proactively communicating planned outage windows to prevent any surprises.

  • We provide comprehensive quarterly executive reports, detailing recent updates, compliance status, and recommendations for further improvements.

Our Toolkit

  • Shawn and his team have assisted us over the years with our digital transformation. They consistently go above and beyond to deliver amazing service—beyond what we have come to expect from other consultants. IX Solutions masterfully applies its deep knowledge and experience into providing incredible value.

    — Ryan Moran, CIO, Northern Lights College

  • I'm impressed with IX Solutions professionalism and effective solutions including Office 365 and integrating Microsoft Defender with Sentinel. They came in and assessed our infrastructure and provided us with effective tools in improving our data security. I now have peace of mind knowing that our data and environment is secure, and we value their guidance and expertise.

    — Don Riemann, IT Manager, Calbridge Homes

  • IX Solutions has been a trusted partner and key collaborators in our continued success as IT leaders for our organization. Their team has been invested in our growth as a company from day one, which speaks to their laser focus on customer success.

    — Adam Wolde-Giorgis, Director of Infrastructure & Support, Whitecap Resources Inc.

  • IX Solutions has helped us with effectively leveraging Azure services, has enabled us to improve our security posture, and continues to act as a trusted extension of our team. Their combined expertise, care, and understanding of our technical and business needs make them a true partner to our organization.

    — Sunny Bagri, Vice President Technology, NRI Distribution

  • IX Solutions helped us in many areas of our IT infrastructure including Microsoft 365 cloud services, cloud-based disaster recovery solutions, and better securing our network. We work with them to implement strategic IT solutions and for expert guidance on projects where we need specialists. We're glad to have them as our technology solutions partner!

    — Mathew Jose, Manager of Information Services, City of Langley

  • We really enjoy working with the team at IX Solutions. They've assisted us with initiatives that enhanced our business processes in the cloud, and they continue to help us improve our security posture. Our IT team benefits from their expertise, and I highly encourage other businesses to do the same!

    — Brad Smadella, Manager of IT, Tsawwassen First Nation

  • Hands down the best company I have had the pleasure of doing business with.

    — Jon Claude, IT Director, Sutton Transport

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