SERVER MONITORING MANAGED SERVICE

Get uninterrupted uptime with server monitoring.

Are you tired of those panicked, early-morning phone calls alerting you that your network is down? With an overburdened IT team and increasing pressure to improve productivity, reactive server monitoring is no longer an option. It's time to shift to a proactive, preventative maintenance model that reduces downtime and eases the impact of endless hours of high-stress diagnosis and issue resolution.

Our fully managed Server Monitoring service is designed to enhance your organization’s resiliency. We provide real-time server reporting and analysis, enabling our team to diagnose, escalate, and resolve issues before they impact business productivity—and often before they reach your desk.

Your Core Benefits

Reduce Downtime

Proactive monitoring identifies issues before they cause disruptions, ensuring continuous server uptime.

Enhance Security

Continuous surveillance detects and addresses potential threats quickly, safeguarding your server infrastructure.

Save Money

Preventative maintenance reduces the frequency and severity of issues, saving you money on repairs in the long run.

We’ve got you covered with 24/7 support.

  • Onboard your servers to our monitoring platform for continuous reporting on server health and potential issues.

  • Get regular performance monitoring alerts to track and log significant events, service, and server failures.

  • Configure notifications for key stakeholders to respond to and escalate critical alerts with urgency.

  • Perform monthly health checks to ensure servers are reporting as expected and new systems are enabled.

  • Access quarterly executive reports that include a review of recent infrastructure and service changes, reviews of critical alerts, outstanding response actions, and recommended changes.

Our Toolkit

  • Shawn and his team have assisted us over the years with our digital transformation. They consistently go above and beyond to deliver amazing service—beyond what we have come to expect from other consultants. IX Solutions masterfully applies its deep knowledge and experience into providing incredible value.

    — Ryan Moran, CIO, Northern Lights College

  • I'm impressed with IX Solutions professionalism and effective solutions including Office 365 and integrating Microsoft Defender with Sentinel. They came in and assessed our infrastructure and provided us with effective tools in improving our data security. I now have peace of mind knowing that our data and environment is secure, and we value their guidance and expertise.

    — Don Riemann, IT Manager, Calbridge Homes

  • IX Solutions has been a trusted partner and key collaborators in our continued success as IT leaders for our organization. Their team has been invested in our growth as a company from day one, which speaks to their laser focus on customer success.

    — Adam Wolde-Giorgis, Director of Infrastructure & Support, Whitecap Resources Inc.

  • IX Solutions has helped us with effectively leveraging Azure services, has enabled us to improve our security posture, and continues to act as a trusted extension of our team. Their combined expertise, care, and understanding of our technical and business needs make them a true partner to our organization.

    — Sunny Bagri, Vice President Technology, NRI Distribution

  • IX Solutions helped us in many areas of our IT infrastructure including Microsoft 365 cloud services, cloud-based disaster recovery solutions, and better securing our network. We work with them to implement strategic IT solutions and for expert guidance on projects where we need specialists. We're glad to have them as our technology solutions partner!

    — Mathew Jose, Manager of Information Services, City of Langley

  • We really enjoy working with the team at IX Solutions. They've assisted us with initiatives that enhanced our business processes in the cloud, and they continue to help us improve our security posture. Our IT team benefits from their expertise, and I highly encourage other businesses to do the same!

    — Brad Smadella, Manager of IT, Tsawwassen First Nation

  • Hands down the best company I have had the pleasure of doing business with.

    — Jon Claude, IT Director, Sutton Transport

Ready for IT that just works?

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